## Weekly Summary — Scheme Operations
**Period:** 23-29 March 2026
**Generated by:** Scheduled task (fee-impact)

### Volume
- Items processed: 76 (prev week: 54, +40.7%)
- Urgent items: 7 (prev: 7)
- Average resolution time: 4.0 days (prev: 3.4)

### Top Categories
1. Visa — 26% of volume
2. Mastercard — 18% of volume
3. AMEX — 12% of volume
4. UnionPay — 12% of volume

### Trends
- Volume trending UP 40.7% week-over-week
- Urgent volume within normal range
- Average value difference: within target

### Action Items Carried Forward
- 3 items from last week still unresolved
- Oldest open item: SO-37326 (3 days old)
- No recurring patterns detected