## Weekly Summary — Product Management
**Period:** 23-29 March 2026
**Generated by:** Scheduled task (sprint-summary)

### Volume
- Items processed: 89 (prev week: 90, -1.1%)
- Urgent items: 9 (prev: 3)
- Average resolution time: 4.3 days (prev: 4.1)

### Top Categories
1. Payment Flow — 39% of volume
2. Merchant Portal — 26% of volume
3. API — 15% of volume
4. Mobile — 10% of volume

### Trends
- Volume trending DOWN 1.1% week-over-week
- Urgent volume within normal range
- Average risk score: 40 (stable)

### Action Items Carried Forward
- 4 items from last week still unresolved
- Oldest open item: PM-13232 (11 days old)
- Pattern alert: "Summit Peak Sports" appeared 2 times this week