## Weekly Summary — Operations
**Period:** 23-29 March 2026
**Generated by:** Scheduled task (bot-health)

### Volume
- Items processed: 116 (prev week: 53, +118.9%)
- Urgent items: 7 (prev: 9)
- Average resolution time: 3.5 days (prev: 2.8)

### Top Categories
1. Data Correction — 26% of volume
2. Bot Failure — 16% of volume
3. Manual Override — 15% of volume
4. Access Request — 11% of volume

### Trends
- Volume trending UP 118.9% week-over-week
- Urgent volume within normal range
- Average days open: within target

### Action Items Carried Forward
- 4 items from last week still unresolved
- Oldest open item: OP-74859 (10 days old)
- No recurring patterns detected