# Schedule Recipe — IT / Helpdesk

## What to Schedule

**Skill:** `/sun:access-tracker` (the skill you built in Exercise 4.1)
**Schedule:** Daily at 8:00 AM
**Cron:** `0 8 * * 1-5`

## Input Source

**Option A (MCP):** Pull data from IT via Jira MCP
```
Search IT for Access Request issues with status in [Submitted, Pending Approval]
```

**Option B (File drop):** Export from Okta → save to workspace folder as `ticket-pile.csv`

## Output Destination

- Save report to: `~/cowork-workspace/it-helpdesk/reports/`
- Naming: `access-tracker-YYYY-MM-DD.docx`

## If It Fails

1. **MCP connection lost:** Fall back to Option B (manual file drop). Check `/sun:setup` to verify connectors.
2. **Empty data:** The skill should produce a "No items found" report, not crash. If it crashes, add a guard in the skill.
3. **Format changed:** If Okta changed its export format (new columns, renamed fields), update the skill's input description.

## How to Set Up

Run: `/sun:schedule`
- Task name: "access-tracker daily run"
- Prompt: "Run /sun:access-tracker against the latest ticket-pile data"
- Schedule: Daily at 8:00 AM