# Confluence Extract — Product Activation

**Exported:** 2026-03-28 08:00 UTC
**Space:** ACT
**Pages included:** 3

## Activation Journey Guide

**Space:** ACT | **Last updated:** 2026-02-08 by N. Clark

### Overview
This page covers the standard process for handling activation journey guide within the Product Activation team.

### Steps
1. Check pay-by-link documentation in Braze
2. Verify pos records in Real-time activation dashboard
3. Check pay-by-link records in Jira
4. Check pay-by-link compliance in Jira
5. Verify dcc configuration in Braze
6. Verify dcc documentation in Real-time activation dashboard

### Key Thresholds
- Items pending > 7 days: Escalate to manager
- Pending + Blocked = Status conflict, investigate before proceeding

### Contacts
- Team Lead: K. Walker
- Escalation: T. Baker

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## Non-Transacting Merchant Playbook

**Space:** ACT | **Last updated:** 2026-02-02 by D. Brown

### Overview
This page covers the standard process for handling non-transacting merchant playbook within the Product Activation team.

### Steps
1. Review pos configuration in Jira
2. Verify pay-by-link compliance in Jira
3. Verify pay-by-link status in Confluence
4. Document both compliance in Real-time activation dashboard

### Key Thresholds
- Items pending > 7 days: Escalate to manager
- Non-Transacting + In Progress = Status conflict, investigate before proceeding

### Contacts
- Team Lead: F. Johnson
- Escalation: I. Thomas

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## Campaign Template Library

**Space:** ACT | **Last updated:** 2026-02-27 by E. Wilson

### Overview
This page covers the standard process for handling campaign template library within the Product Activation team.

### Steps
1. Check both documentation in Braze
2. Confirm pos compliance in Jira
3. Review dcc status in Jira
4. Escalate e-commerce status in Real-time activation dashboard

### Key Thresholds
- Items pending > 7 days: Escalate to manager
- Non-Transacting + Blocked = Status conflict, investigate before proceeding

### Contacts
- Team Lead: G. Davies
- Escalation: P. Young

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