# Jira Export — OPT (Operations)

**Exported:** 2026-03-28 08:00 UTC
**Project:** OPT
**Filter:** Open issues, last 30 days
**Total issues:** 9

---

### OPT-9816: Bot Failure — Ironbridge Industrial

- **Type:** Bot Failure
- **Status:** Implemented
- **Priority:** High
- **Assignee:** G. Davies
- **Created:** 2026-03-15
- **Category:** Process Question
- **Description:** Bot Failure for Ironbridge Industrial. Standard bot failure workflow. Blocked by: Workato (recipe editor).
- **Last Updated:** 2026-03-26 by P. Young

---

### OPT-6717: Process Improvement — Verdant Gardens Nursery

- **Type:** Process Improvement
- **Status:** Approved
- **Priority:** Critical
- **Assignee:** T. Baker
- **Created:** 2026-03-24
- **Category:** Process Question
- **Description:** Process Improvement for Verdant Gardens Nursery. Escalated from automated alert. Blocked by: Workato (recipe editor).
- **Last Updated:** 2026-03-27 by Q. Harris

---

### OPT-9809: Incident — Cobalt Creek Auto

- **Type:** Incident
- **Status:** Approved
- **Priority:** Critical
- **Assignee:** M. Hall
- **Created:** 2026-03-22
- **Category:** Process Question
- **Description:** Incident for Cobalt Creek Auto. Escalated from merchant email. 
- **Last Updated:** 2026-03-27 by K. Walker

---

### OPT-7249: Process Improvement — Hazelwood Pharmacy

- **Type:** Process Improvement
- **Status:** In Progress
- **Priority:** Critical
- **Assignee:** E. Wilson
- **Created:** 2026-03-07
- **Category:** Bot Failure
- **Description:** Process Improvement for Hazelwood Pharmacy. Standard process improvement workflow. 
- **Last Updated:** 2026-03-28 by L. Green

---

### OPT-2500: Incident — The Copper Bridge

- **Type:** Incident
- **Status:** Approved
- **Priority:** High
- **Assignee:** M. Hall
- **Created:** 2026-03-13
- **Category:** Access Request
- **Description:** Incident for The Copper Bridge. Escalated from merchant email. Blocked by: Workato (recipe editor).
- **Last Updated:** 2026-03-28 by D. Brown

---

### OPT-8300: Change Request — Los Rojo Nube

- **Type:** Change Request
- **Status:** Closed
- **Priority:** Medium
- **Assignee:** L. Green
- **Created:** 2026-03-13
- **Category:** Bot Failure
- **Description:** Change Request for Los Rojo Nube. Escalated from partner query. 
- **Last Updated:** 2026-03-28 by J. Roberts

---

### OPT-5016: Bot Failure — La Grande Luna

- **Type:** Bot Failure
- **Status:** Proposed
- **Priority:** Critical
- **Assignee:** H. Evans
- **Created:** 2026-03-21
- **Category:** Data Correction
- **Description:** Bot Failure for La Grande Luna. Standard bot failure workflow. Blocked by: Workato (recipe editor).
- **Last Updated:** 2026-03-29 by H. Evans

---

### OPT-2971: Bot Failure — Cafetería Pérez

- **Type:** Bot Failure
- **Status:** In Progress
- **Priority:** Critical
- **Assignee:** T. Baker
- **Created:** 2026-03-07
- **Category:** Data Correction
- **Description:** Bot Failure for Cafetería Pérez. Escalated from Tier 1. 
- **Last Updated:** 2026-03-27 by G. Davies

---

### OPT-9643: Process Improvement — Zöld Nap

- **Type:** Process Improvement
- **Status:** In Progress
- **Priority:** Medium
- **Assignee:** G. Davies
- **Created:** 2026-03-05
- **Category:** Manual Override
- **Description:** Process Improvement for Zöld Nap. Standard process improvement workflow. Blocked by: Workato (recipe editor).
- **Last Updated:** 2026-03-29 by P. Young