# Confluence Extract — Operations

**Exported:** 2026-03-28 08:00 UTC
**Space:** TGG
**Pages included:** 3

## Workato Recipe Inventory

**Space:** TGG | **Last updated:** 2026-01-15 by F. Johnson

### Overview
This page covers the standard process for handling workato recipe inventory within the Operations team.

### Steps
1. Check manual process status in Confluence
2. Verify data fix configuration in Confluence
3. Check config change compliance in Jira
4. Check bot failure documentation in Jira

### Key Thresholds
- Items pending > 7 days: Escalate to manager
- Assigned + Pending = Status conflict, investigate before proceeding

### Contacts
- Team Lead: C. Taylor
- Escalation: B. Jones

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## SOP Template Library

**Space:** TGG | **Last updated:** 2026-02-02 by F. Johnson

### Overview
This page covers the standard process for handling sop template library within the Operations team.

### Steps
1. Document manual process data in Confluence
2. Confirm config change documentation in Confluence
3. Verify manual process data in Workato
4. Review config change records in Jira

### Key Thresholds
- Items pending > 7 days: Escalate to manager
- Assigned + Done = Status conflict, investigate before proceeding

### Contacts
- Team Lead: L. Green
- Escalation: T. Baker

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## Change Management Process

**Space:** TGG | **Last updated:** 2026-02-20 by A. Smith

### Overview
This page covers the standard process for handling change management process within the Operations team.

### Steps
1. Escalate bot failure configuration in Workato
2. Update escalation configuration in Workato
3. Document bot failure data in Workato
4. Review bot failure configuration in Confluence

### Key Thresholds
- Items pending > 7 days: Escalate to manager
- In Progress + Done = Status conflict, investigate before proceeding

### Contacts
- Team Lead: P. Young
- Escalation: D. Brown

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