# Jira Export — KYC (Onboarding)

**Exported:** 2026-03-28 08:00 UTC
**Project:** KYC
**Filter:** Open issues, last 30 days
**Total issues:** 9

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### KYC-4154: Terminal Setup — Coastal Bay Rentals

- **Type:** Terminal Setup
- **Status:** CDD Pending
- **Priority:** Medium
- **Assignee:** C. Taylor
- **Created:** 2026-03-11
- **Category:** E-Commerce
- **Description:** Terminal Setup for Coastal Bay Rentals. Standard terminal setup workflow. Blocked by: HubSpot (deal context — 9% gap).
- **Last Updated:** 2026-03-27 by B. Jones

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### KYC-5638: Terminal Setup — Castlerock Builders

- **Type:** Terminal Setup
- **Status:** Submitted
- **Priority:** Low
- **Assignee:** B. Jones
- **Created:** 2026-03-07
- **Category:** High Risk
- **Description:** Terminal Setup for Castlerock Builders. Escalated from merchant email. 
- **Last Updated:** 2026-03-28 by L. Green

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### KYC-1439: Onboarding Request — Sapphire Dive Centre

- **Type:** Onboarding Request
- **Status:** Submitted
- **Priority:** Low
- **Assignee:** K. Walker
- **Created:** 2026-03-23
- **Category:** Migration
- **Description:** Onboarding Request for Sapphire Dive Centre. Escalated from partner query. 
- **Last Updated:** 2026-03-28 by O. Lewis

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### KYC-1920: Onboarding Request — Broadleaf Construction

- **Type:** Onboarding Request
- **Status:** Blocked
- **Priority:** Low
- **Assignee:** G. Davies
- **Created:** 2026-03-19
- **Category:** Migration
- **Description:** Onboarding Request for Broadleaf Construction. Escalated from merchant email. 
- **Last Updated:** 2026-03-25 by P. Young

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### KYC-6651: Onboarding Request — Crestview Properties

- **Type:** Onboarding Request
- **Status:** KYC Pending
- **Priority:** High
- **Assignee:** F. Johnson
- **Created:** 2026-03-10
- **Category:** Referral
- **Description:** Onboarding Request for Crestview Properties. Escalated from Tier 1. Blocked by: HubSpot (deal context — 9% gap).
- **Last Updated:** 2026-03-25 by M. Hall

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### KYC-8865: Onboarding Request — The Brook Star

- **Type:** Onboarding Request
- **Status:** Approved
- **Priority:** Low
- **Assignee:** O. Lewis
- **Created:** 2026-03-11
- **Category:** New SMB
- **Description:** Onboarding Request for The Brook Star. Standard onboarding request workflow. 
- **Last Updated:** 2026-03-29 by C. Taylor

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### KYC-1773: Terminal Setup — Lo Grande Pino

- **Type:** Terminal Setup
- **Status:** CDD Pending
- **Priority:** Medium
- **Assignee:** G. Davies
- **Created:** 2026-03-20
- **Category:** E-Commerce
- **Description:** Terminal Setup for Lo Grande Pino. Escalated from merchant email. Blocked by: HubSpot (deal context — 9% gap).
- **Last Updated:** 2026-03-27 by G. Davies

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### KYC-3393: Terminal Setup — Coral Lane Retail

- **Type:** Terminal Setup
- **Status:** CDD Pending
- **Priority:** Medium
- **Assignee:** J. Roberts
- **Created:** 2026-03-12
- **Category:** E-Commerce
- **Description:** Terminal Setup for Coral Lane Retail. Escalated from Tier 1. 
- **Last Updated:** 2026-03-27 by G. Davies

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### KYC-5119: CDD Check — La Sereno Castello

- **Type:** CDD Check
- **Status:** Blocked
- **Priority:** Critical
- **Assignee:** M. Hall
- **Created:** 2026-03-12
- **Category:** E-Commerce
- **Description:** CDD Check for La Sereno Castello. Escalated from Tier 1. Blocked by: HubSpot (deal context — 9% gap).
- **Last Updated:** 2026-03-27 by D. Brown