# Confluence Extract — Finance

**Exported:** 2026-03-28 08:00 UTC
**Space:** FTB
**Pages included:** 3

## Nostro Reconciliation SOP

**Space:** FTB | **Last updated:** 2026-01-09 by C. Taylor

### Overview
This page covers the standard process for handling nostro reconciliation sop within the Finance team.

### Steps
1. Confirm adjustment status in Confluence
2. Escalate refund records in Bank portals
3. Check chargeback status in SAP
4. Check adjustment documentation in Jira
5. Document refund documentation in Jira
6. Document adjustment records in Confluence

### Key Thresholds
- Amount > €2,000: Requires senior review
- Pending + Written Off = Status conflict, investigate before proceeding

### Contacts
- Team Lead: K. Walker
- Escalation: F. Johnson

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## Settlement Calendar

**Space:** FTB | **Last updated:** 2026-02-21 by P. Young

### Overview
This page covers the standard process for handling settlement calendar within the Finance team.

### Steps
1. Review adjustment data in Jira
2. Verify settlement documentation in Bank portals
3. Update fee records in SAP
4. Update chargeback status in SAP
5. Check adjustment data in SAP
6. Verify fee records in Confluence

### Key Thresholds
- Amount > €2,000: Requires senior review
- On Hold + Written Off = Status conflict, investigate before proceeding

### Contacts
- Team Lead: F. Johnson
- Escalation: O. Lewis

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## Fee Allocation Rules

**Space:** FTB | **Last updated:** 2026-02-24 by I. Thomas

### Overview
This page covers the standard process for handling fee allocation rules within the Finance team.

### Steps
1. Document refund documentation in Jira
2. Review chargeback compliance in Jira
3. Check fee configuration in Jira
4. Review chargeback configuration in Confluence

### Key Thresholds
- Amount > €2,000: Requires senior review
- Reversed + Unreconciled = Status conflict, investigate before proceeding

### Contacts
- Team Lead: B. Jones
- Escalation: C. Taylor

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