# Jira Export — OPT (Country Operations)

**Exported:** 2026-03-28 08:00 UTC
**Project:** OPT
**Filter:** Open issues, last 30 days
**Total issues:** 8

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### OPT-6046: Commercial Escalation — Westport Travel Agency

- **Type:** Commercial Escalation
- **Status:** Open
- **Priority:** Critical
- **Assignee:** A. Smith
- **Created:** 2026-03-12
- **Category:** Regulatory
- **Description:** Commercial Escalation for Westport Travel Agency. Standard commercial escalation workflow. 
- **Last Updated:** 2026-03-28 by G. Davies

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### OPT-4210: Regulatory Change — Castlerock Builders

- **Type:** Regulatory Change
- **Status:** Open
- **Priority:** Low
- **Assignee:** L. Green
- **Created:** 2026-03-19
- **Category:** Escalation
- **Description:** Regulatory Change for Castlerock Builders. Escalated from merchant email. 
- **Last Updated:** 2026-03-29 by N. Clark

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### OPT-4407: Commercial Escalation — Broadleaf Construction

- **Type:** Commercial Escalation
- **Status:** In-Progress
- **Priority:** High
- **Assignee:** T. Baker
- **Created:** 2026-03-24
- **Category:** Operational
- **Description:** Commercial Escalation for Broadleaf Construction. Standard commercial escalation workflow. 
- **Last Updated:** 2026-03-29 by D. Brown

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### OPT-8083: Country Issue — Lakeshore Camping

- **Type:** Country Issue
- **Status:** In-Progress
- **Priority:** Critical
- **Assignee:** C. Taylor
- **Created:** 2026-03-23
- **Category:** Operational
- **Description:** Country Issue for Lakeshore Camping. Escalated from automated alert. Blocked by: Local regulatory portals.
- **Last Updated:** 2026-03-25 by P. Young

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### OPT-8612: Country Issue — Lavanderia Verde Pino

- **Type:** Country Issue
- **Status:** Blocked
- **Priority:** Medium
- **Assignee:** O. Lewis
- **Created:** 2026-03-24
- **Category:** Compliance
- **Description:** Country Issue for Lavanderia Verde Pino. Escalated from Tier 1. 
- **Last Updated:** 2026-03-26 by G. Davies

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### OPT-4839: Commercial Escalation — Crown Lane E-commerce

- **Type:** Commercial Escalation
- **Status:** In-Progress
- **Priority:** Medium
- **Assignee:** M. Hall
- **Created:** 2026-03-12
- **Category:** Escalation
- **Description:** Commercial Escalation for Crown Lane E-commerce. Escalated from automated alert. 
- **Last Updated:** 2026-03-29 by O. Lewis

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### OPT-9026: Regulatory Change — Morris's Hardware

- **Type:** Regulatory Change
- **Status:** Resolved
- **Priority:** Critical
- **Assignee:** L. Green
- **Created:** 2026-03-08
- **Category:** Regulatory
- **Description:** Regulatory Change for Morris's Hardware. Standard regulatory change workflow. 
- **Last Updated:** 2026-03-28 by S. King

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### OPT-3592: Commercial Escalation — Macelleria Mancini

- **Type:** Commercial Escalation
- **Status:** In-Progress
- **Priority:** High
- **Assignee:** P. Young
- **Created:** 2026-03-21
- **Category:** Operational
- **Description:** Commercial Escalation for Macelleria Mancini. Escalated from merchant email. 
- **Last Updated:** 2026-03-26 by R. Martin