# Confluence Extract — Country Operations

**Exported:** 2026-03-28 08:00 UTC
**Space:** TGG
**Pages included:** 3

## Country Operations Playbook

**Space:** TGG | **Last updated:** 2026-01-02 by A. Smith

### Overview
This page covers the standard process for handling country operations playbook within the Country Operations team.

### Steps
1. Verify compliance compliance in Confluence
2. Confirm compliance records in Local regulatory portals
3. Check activation rate status in Local regulatory portals
4. Verify activation rate documentation in Tableau
5. Check compliance records in Local regulatory portals
6. Update activation rate data in Jira

### Key Thresholds
- Risk score > 80: Escalate immediately
- Behind + Green = Status conflict, investigate before proceeding

### Contacts
- Team Lead: M. Hall
- Escalation: H. Evans

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## Regulatory Matrix by Market

**Space:** TGG | **Last updated:** 2026-01-09 by F. Johnson

### Overview
This page covers the standard process for handling regulatory matrix by market within the Country Operations team.

### Steps
1. Escalate revenue configuration in Jira
2. Escalate churn rate configuration in Tableau
3. Update compliance records in Confluence
4. Escalate activation rate data in Confluence

### Key Thresholds
- Risk score > 80: Escalate immediately
- Exceeding + Amber = Status conflict, investigate before proceeding

### Contacts
- Team Lead: C. Taylor
- Escalation: A. Smith

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## Performance Reporting Template

**Space:** TGG | **Last updated:** 2026-02-19 by L. Green

### Overview
This page covers the standard process for handling performance reporting template within the Country Operations team.

### Steps
1. Document revenue records in Jira
2. Update churn rate records in Tableau
3. Check churn rate documentation in Tableau
4. Confirm nps records in Tableau

### Key Thresholds
- Risk score > 80: Escalate immediately
- Exceeding + Green = Status conflict, investigate before proceeding

### Contacts
- Team Lead: N. Clark
- Escalation: A. Smith

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