# Gap Analysis — Chargebacks

These 5 questions CANNOT be answered from your Jira export, Confluence extract, and Zendesk export alone. They require access to systems without MCP connectors.

1. **What does your Chargebacks dashboard show for this week's KPIs?**
   This requires: Tableau (chargeback ratio dashboard) — no MCP connector available.
   Today you would: log into Tableau directly and look it up manually.

2. **What is the terminal firmware version and remote access status for the affected devices?**
   This requires: PAX EMEA (terminal type) — no MCP connector available.
   Today you would: log into PAX EMEA directly and look it up manually.

3. **What is the CDD review status and risk profile for the merchants in your open tickets?**
   This requires: KMP (CDD review status) — no MCP connector available.
   Today you would: log into KMP directly and look it up manually.

4. **What is the current contract pricing and merchant configuration for the flagged accounts?**
   This requires: CSP (contract pricing) — no MCP connector available.
   Today you would: log into CSP directly and look it up manually.

5. **What would a complete view look like?**
   Combining data from Tableau, PAX EMEA, KMP, CSP, plus your existing 3 sources, would give you a 360° view. Which of these gaps causes the most pain in your daily work?

---

**Reflection:** The value of MCP is that it eliminates manual lookups for connected systems. The gap systems listed above represent the manual work that remains. Which one would save you the most time if connected?